Introducing the Heap Returnship Program
The Heap Returnship Program is a 16-week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to individuals who have at least five years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. 

At Heap, we are excited to launch our Reconnect Returnship Program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with other individuals transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

About Heap
Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc. This lets our users analyze data instantly and retroactively, without writing code. 

We’re a small team building the analytics engine that helps over 8,000 companies make smarter decisions and build delightful digital experiences. Meet our Engineering Team behind the platform to get a feel for what it’s like to work at Heap, which was named Glassdoor’s #1 Best Place to Work in 2019!

Our Values
We lean on our core values to help us build a winning business and a working culture we’re proud to be part of. Each of our values is a thesis for how we execute as a company.

Taste the Soup: Our thesis for how we execute in the right direction
We believe that empathy is the key to delivering a great product. And nothing builds empathy better than experiencing the world as our customers do — “tasting the soup” in as many ways as we can. The more insight we get on our customers, the more insights they’ll get from us.

Prioritize Until It Hurts: Our thesis for how we move quickly
We believe in the Pareto principle: 80% of the results come from 20% of the work. We identify the few things with the highest leverage and over-achieve on them. If our non-goals aren’t giving us heartburn, we’re probably not executing with enough focus.

Emphasize Slope Over Y-Intercept: Our thesis for how we hire and develop
The most important decisions we make are choosing who we work with. Period. We want teammates with immense potential (slope), not just those with past success (y-intercept). A little bit of slope goes a long way.

Assume Good Intent: Our thesis for how we collaborate
Great businesses win on collaboration. Our collaboration hinges on the Principle of Charity. We default to assuming good intentions. If we don’t understand something, we embrace curiosity rather than judgment. In all cases, we own the impact of our actions.

Heap’s Commitment to DEI
People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home. To do so, our committees, including the DEI and Culture Committees, meet regularly to gather feedback and best practices on our DEI initiatives. Heap also supports our Employee Resource Groups, like Heap-Womxn and Heap-Pride, to celebrate and foster a diverse, inclusive community in our workplace.

Virtual-First Culture
We believe the best work happens when people can be their best selves, which is why Heap embraces a virtual first culture. Virtual first maximizes flexibility, work/life balance, and personal freedom, but still allows for physical collaboration and socialization. Read more about how and why we landed on a virtual first model.